Contact Us
Contact Us
Have a question about a product, need help setting up your smart device, or want to check on your order status? We are always happy to help! Reach out to us through any of the channels below, and a real member of our team will get back to you promptly.
Get in Touch
WhatsApp / Call:+254793583806 (Quickest response)
Email: support@smarthomehub.co.ke
Location: Nairobi, Kenya (Online Store & Local Delivery Hub)
Customer Support Hours
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday & Public Holidays: Closed (Messages received will be answered first thing Monday!)
Payment & M-Pesa Guidance
We accept direct mobile payments via M-Pesa for a seamless checkout experience.
Payment Method: Lipa Na M-Pesa (Pochi la Biashara)
Phone Number: 0793583806
Business Name: SmartHomeHub Kenya
How to Pay:
Go to your M-Pesa Menu or open the M-Pesa App.
Select Lipa Na M-Pesa > Pochi la Biashara.
Enter our phone number (07XX XXX XXX).
Enter the exact order total amount and your M-Pesa PIN.
Once complete, copy the M-Pesa confirmation code into the checkout page or send it to us on WhatsApp for fast order verification.
Send Us a Direct Messages
If you prefer, leave us a message below and we will email you back within 24 hours:
Your Name: [ Text Field ]
Phone Number / WhatsApp: [ Text Field ]
Email Address: [ Text Field ]
Subject: (Order Inquiry, Product Advice, Returns, General Question)
Message: [ Box ]
[ Send Message ]
